All returns require a Return Merchandise Authorization Number, which you should be given upon notification of your return. Please reference this number on your returned item. A restocking fee of up to 25% may apply to used, non-defective returns.
*The customer is responsible for all shipping costs.
**Grace Products purchased from our dealers are subject to the Dealer’s refund policies. However, with our warranty we stand behind our products warranties, whether purchased direct from us or any of our reputable dealers (see below). Simply call us toll-free 1 (844) 764-7223, for technical support and replacement parts needs.
Sewrite Distributors Incorporated does not ship internationally. For International assistance please call the Grace Company at 1 (800)-264-0644.